The Complete Guide to Marketplace & Peer-to-Peer Scams
Peer-to-peer marketplaces like Facebook Marketplace, Craigslist, and OLX have transformed local commerce. However, because these platforms host millions of transactions daily, scammers exploit sellers through psychological manipulation, fake payment confirmations, and identity-stealing phone verification traps.
1. The Fake Zelle "Business Account Upgrade" Scam
In this attack, a buyer asks for your email address to "send payment via Zelle". Shortly after, you receive a spoofed email pretending to be Zelle or PayPal stating that the transaction cannot go through because you do not have a "Merchant/Business Account". The email claims the buyer sent an additional $300 to upgrade your account and instructs you to refund the $300 back to the buyer immediately. In reality, no money was ever sent.
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Frequently Asked Questions
Should I ever give my personal phone number or email to a marketplace buyer?
No. Legitimate transactions on Facebook Marketplace and eBay should remain entirely within their built-in messaging systems. Giving your email allows scammers to send fake payment receipts.
What is the safest way to complete a local marketplace sale?
Meet in person at a public, well-monitored location (such as a designated police station safe-exchange zone) and accept cash in hand upon physical inspection.